1 Passengers are requested to re-confirm their booking one day in advance.

2 Correction of NAME is not permitted in ticket ONCE BOOKED. So please make sure for correct NAME.

3 Reporting time should be before 1HOUR prior to departure.

4 Passenger should carry a PHOTO IDENTITY CARD at the time of Check-In.

5 Cancellation charges BEFORE 48 hours of Departure - Rs100 (Documentation Charges per Ticket), & BEFORE 24 hours of Departure - 50%, WITHIN 24hours of Departure - No refund.

6 Tickets are Non Transferable and Non Re-routable.

7 Ticket will be valid only till the date of travel prior to departure.

8 Carriage of Security Removed Articles will not be permitted in hand baggage eg: Nail cutters, Knifes, explosives, Inflammable etc….

9 LIQUOR & SMOKING is NOT ALLOWED in the vessel by LAW.

10 Passenger belongings carried in hand will be at their own risk carrier is no way liable in any lose or damage from what so ever it may cause.

11 The carrier reserves the right to cancel or change the published voyage for any official purpose and in any manner or to any extent. The carrier shall bear no liability for any loss that passenger may suffer, any consequences thereof or in respect of any changes in scheduled due to Bad weather or Technical reasons, In this case passenger can either claim full refund or can rescheduled His/her Journey on availability.

12 The passenger hereby warrants and declares he / she including any accompanying children and / or babies in arms does not suffer from any form of major illness or ailments. The Carrier shall not be responsible for any consequences of whatsoever nature resulting from pre-carriage illness / ailments that may manifest during the course of carriage. The passenger undertakes to indemnify and hold the carrier harmless from any and all such consequences.

13.This Ticket and the carriage of passenger hereunder shall be governed by Indian law, and all disputes and claims ( Including but not limited to claims arising out of personal injury) and the carriage of passengers shall be referred to the exclusive jurisdiction of the competent court in Port Blair, Andaman & Nicobar Islands, India.

14. The carrier shall have no liability whatsoever for any injury or illness arising or resulting from any cause not attributable to any act, neglect, default on the part of the carrier and its servants.

15.a) Check In counter Opens - 07:30AM.

15.b) Check In counter Closes - 15 Mins Prior to Departure

15.c) Boarding Closes - 10 Mins Prior to Departure

16. Free Baggage Allowance 25Kg as Registered Baggage.

17. Pets and Animals not allowed On Board the Ferry.

18. Ticket once rescheduled will not be cancelled and not be refunded.

At MAKRUZZ we endeavor to provide our guests outstanding services and experiences in our ship around the world. We value your business and your faith in us in delivering you a superior level of service. We recognize that privacy is important to our guests, and hence Our Privacy Policy explains our practices regarding personal information we collect when you visit our ship, our website, when you book a tickets. We request you to read this policy document carefully before sharing personal information with us. By visiting our web sites, we assume, your acceptance to the practices described in this policy document.

This policy document covers the following areas relating to privacy of information provided by you:

Personal information collected by MAKRUZZ from its guests

How does MAKRUZZ use the personal information collected from its guests

How does MAKRUZZ share the personal information collected from its guests, including with third parties

Non personal information collected by MAKRUZZ

Links to websites of third party marketers

MAKRUZZ's policy regarding protection of its guests' personal information

How long does MAKRUZZ retain your personal information

Should you want to opt out

Dos & Don’t to ensure your security

Policy Modifications

Get in touch for any clarifications

Personal information collected by MAKRUZZ from its guests

There are a number of situations in which your personal information may be gathered by MAKRUZZ to serve you better. At various touch points with our guests, we may collect the following personal information including, but not limited to: your name and contact information; date of birth; how you prefer to be addressed in communication from MAKRUZZ, preferred modes of communication; your job designation and business address; spouse name, anniversary, credit card details, including the three-digit code that appears on the back of your credit card; member number of our loyalty programmes, membership numbers of frequent flyer or travel partner programmes you are enrolled into, your dates of arrival and departure from our ship, your preferences when you stay or dine at MAKRUZZ, your transaction history at MAKRUZZ; offers you have availed of from third party marketers in response to communication from MAKRUZZ. We may also record details on guests who have stayed or dined with you at MAKRUZZ, including their names and contact details.

Besides the above, we may also collect the following:

When you will out a form (online or hard copy), stating your preferences when you travel at MAKRUZZ. Such information may include details relating to health matters.

If you choose to reserve a ticket online we record your arrival and departure dates, number of guests in the group, details of guest.

When you make a request for a proposal from our meeting planners, by visiting our web sites.

When you contact us with your questions or comments.

From time to time, our website may offer a feature that allows you to send an electronic postcard or otherwise share a message with a friend. To fulfill you request, MAKRUZZ may require personal information about the person to whom you are sending an message, including name and email address, along with the text of any message you choose to include. Using this feature is tantamount to entitling us to store and use the recipient's name and email address.

We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.

We do not knowingly collect information related to your racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background or political affiliations, unless it is volunteered by you. We may use any health-related information provided by you only to serve you better and meet your specific needs when you stay or dine with MAKRUZZ.

How does MAKRUZZ use the personal information collected from its guests

Your privacy is of utmost importance to us and we take it very seriously. We do not sell or rent your contact information to other marketers. We use your personal information to provide you with the services you request from MAKRUZZ, to help you make room reservations, to provide you with information about conferences and events at MAKRUZZ, to send you promotional material on MAKRUZZ services by email, direct mail and phone, to conduct surveys from time to time, to make you offers sourced from third parties, per your stated preferences or usage pattern exhibited at MAKRUZZ.

How does MAKRUZZ share the personal information collected from its guests, including with third parties Within the MAKRUZZ Group: With third parties:

From time to time MAKRUZZ may partner with other companies to provide co-sponsored or co-branded promotions, products and services and may share your information with our co-sponsor. For example, we may co-sponsor some sweepstakes, prize draws, competitions or contests on our site with other companies or we may provide prizes for sweepstakes and contests sponsored by other companies. If you enter one of these sweepstakes or contests, we may share your information with our co-sponsor or the third party sponsor. In the event of a merger, consolidation, sale, liquidation or transfer of assets, MAKRUZZ in its sole and absolute discretion may transfer, sell or assign information collected, including without limitation, non-personal information and personal information, to one or more affiliated or unaffiliated third parties. MAKRUZZ with or without prior notice to you, may have to share your information in order to comply with applicable laws or respond to governmental inquiries or requests from public authorities or to comply with valid legal process, to protect the rights, privacy, safety or property of MAKRUZZ Group, its guests, employees or the public or to permit us to pursue available remedies or limit the damages that we may sustain or to respond to an emergency. If you use a corporate credit card, your billing information may be shared with your employer.

Dos &Don;'t to ensure your security

For your own privacy we advise you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.

We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.

Policy Modifications MAKRUZZ may update its privacy policy from time to time without prior notice and posted on the website. Get in touch for any clarifications
If you have any questions or concerns about this policy, please get in touch with us by contact us page.

For any cruise booking, whether under deposit, partially paid, or paid in full and air-inclusive packages paid in full, the following travel agent or guest-requested situations are considered cancellations and penalties will apply as noted below:

Changes to departure date;

All cancellations must be in writing.

The following cancellation charges will be assessed for all written cancellations received prior to departure up to the scheduled time of departure.

Cancellation received | Following charges will apply to individuals/agents: (Broken out by days before departure)

30 days and above Rs. 100 will be charged.

30 days and less 100% of the full fare will be charged

Full Fare is defined as the full cost of any cruise package price as billed

Note: for Christmas and New Year Departures 100% cancellation at day minus 90 from the sailing date would apply.

*For Holiday Sailings, written notification must be received at least 90 days prior to the departure date.

The cancellation charge policies above vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. Consult your travel agency or call Makruzz for further details.

If payment was received via credit card, the refund will be made to that credit card. If payment was received from your travel agent, the refund will be provided back to that travel agent.

Note: Policy applies when booking with Port Blair Office only. Guests should contact their local Makruzz Office or Travel Agent for full details of applicable cancellation policies.

Paying for Shore Excursions

Please remember that you will have up to 10 days prior to your sail date to purchase your excursions online. If you are within the 10 days, you will then need to purchase your shore excursions onboard the ship, which will be charged.